Can buyers send a bulk enquiry?
Yes. Multiple products can be added to the enquiry cart and sent as one WhatsApp message. Contractors and project buyers get priority quotes within 2 working hours.
Can contractors share project requirements?
Yes. Project notes, quantities, site pincode and product codes can all be included in a single enquiry. Site-specific contractor rates and material schedules are arranged for verified contractors.
Will the enquiry go to WhatsApp directly?
Yes. The website creates a structured WhatsApp draft with products, quantities and buyer details so Santosh Electricals can reply faster.
Do you deliver across Chennai?
Free same-day delivery within a 5 km radius of Sowcarpet. Next-day delivery across Chennai (T. Nagar, Anna Nagar, Ambattur, OMR, ECR). Pan-India dispatch via Porter, DTDC and registered couriers.
Do you offer contractor or dealer rates?
Yes. Registered contractors and dealers get preferential slab-wise pricing based on monthly volume. Apply via the Dealer Program page with GST number and shop details.
What brands do you stock?
Anchor by Panasonic (switches, sockets, MCB, RCCB, distribution boards), Asmon LED (panels, downlights, surface lights), ZIP Modular / Pritam (modular switches, plates), and Altech (switchgear, MCCB, enclosures).
Is warranty available on products?
Panasonic products carry a 2-year manufacturer warranty, Asmon LED 1-year replacement, Altech protection devices 1-year against manufacturing defects. Warranty details are on the Warranty & Returns page.
Do you accept GST bills?
Yes. GST invoices are generated for all orders. Our GST number is 33ADWPN0114D. Input tax credit is available for B2B buyers.
Can I pay on delivery or via UPI?
Cash on delivery is available for Chennai orders up to ₹25,000. UPI (PhonePe, GPay), NEFT/RTGS bank transfer and cheque are accepted for larger orders.
What is the minimum order for contractor rates?
No strict minimum for retail — a single switch is fine. For contractor / project rates, a minimum of ₹10,000 per order applies. Orders above ₹1 lakh unlock project slab pricing.
How do I know a product is in stock?
Every product card shows a live In Stock / Low Stock / Out of Stock badge. For critical large-quantity orders, confirm stock on WhatsApp before dispatch.
Do you supply outside Chennai?
Yes. We ship pan-India via transport and courier — Bangalore, Hyderabad, Coimbatore, Madurai, Salem, Trichy, Pondicherry, Vellore and rural Tamil Nadu project sites.